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Tech Futures CloudSingularity Voice provides an enterprise-grade VoIP phone system. Delivered from the cloud, it keeps pace with your growth—and propels your business higher.
Rich, enterprise-grade calling features.
Full featured platform with advanced call routing, call recording, and CRM integration.
A powerful web-based control panel.
Management can all be done from the web based control panel for both administrators and users.
Advanced call analytics.
Always know how your team is doing with our custom advanced call analytics dashboards.
Answer or makes calls from anywhere.
Whether working remotely or in the office, always be able to make calls.
Unified Communications
A true integrated communications platform, SMS, video, live chat and Facebook messages.
Support when and where you need it.
Forget wasting time on hold or with support tickets, our team is on the ground ready to assist you whenever needed.
Full Feature List
CloudSingularity Voice is delivered from the cloud, from Tech Futures world class geo-diverse datacentres. Combine the ease of a cloud hosted solution with the customizability of an on-premise PBX.
Calling Features
- Worldwide local and toll-free phone numbers (DID)
- Local number portability (port existing number in or out)
- Unlimited incoming calls
- Unlimited outgoing calls within Canada (Provinces) and US (lower 48 states)
- Worldwide pay-per-use long distance calling
- SMS two-way messaging
Endpoint Options
- Mobile app (Android and iOS)
- Web app
- Chrome/Edge browser extension
- Physical desk phones
System Features
- Unlimited extensions
- Video and Audio conferencing
- Digital receptionist (IVR)
- Call parking
- Call transfer
- Intercom and call paging
- HD voice calling
- Voicemail
- Voicemail-to-text transcriptions
- Ring groups
- Call queues
- On-hold music
- Click-to-call
- Conference bridge
- Live chat integration
- Facebook messages integration
- CRM integration
- Web admin and user control panel
- Advanced call flow design
Special Features
- Advanced custom call analytics dashboard
- Geo-diverse and redundantly hosted in Vancouver, Calgary and Toronto
- Worldwide proximity based hosting options
Plans
- by simultaneous calls (unlimited extensions)
- by user/extension
- by user/extension with Hardware-as-a-Service (for physical desk phones)
Hardware-as-a-Service
Flexible hardware options to use alongside our voice platform. Choose to buy them outright from us or lease them without any upfront costs, and the option to refresh them at the end of each renewal term. Either option includes all required hardware and accessories, configuration, on-site installation and support by our team.
Plans Comparison
Call Based
$ 45
Per Month (starting from)- Unlimited Incoming Calls
- Unlimited outgoing calls within Canada (Provinces) and US (lower 48 states)
- Unlimited Extensions
- Video and Audio Conferencing
- High Availability and Failover
- Standard Features – IVR, Ring Groups, Voicemail, Call Parking
Premium Features Upgrade – Voicemail Transcriptions, Call Queues, Call Reports, Call Recording, CRM Integration, SMSAdvanced Call Analytics DashboardDesk Phone and Network Hardware
User Based
$ 15
Per Month (per user)- Unlimited Incoming Calls
- Unlimited outgoing calls within Canada (Provinces) and US (lower 48 states)
Unlimited Extensions- Video and Audio Conferencing
- High Availability and Failover
- Standard Features – IVR, Ring Groups, Voicemail, Call Parking
Premium Features Upgrade – Voicemail Transcriptions, Call Queues, Call Reports, Call Recording, CRM Integration, SMSAdvanced Call Analytics DashboardDesk Phone and Network Hardware
User Based w/HWAll Inclusive
$ 25
Per Month (average)- Unlimited Incoming Calls
- Unlimited outgoing calls within Canada (Provinces) and US (lower 48 states)
Unlimited Extensions- Video and Audio Conferencing
- High Availability and Failover
- Standard Features – IVR, Ring Groups, Voicemail, Call Parking
- Premium Features Upgrade – Voicemail Transcriptions, Call Queues, Call Reports, Call Recording, CRM Integration, SMS
Advanced Call Analytics Dashboard- Desk Phone and Network Hardware
Are there more plans?
Yes! We can customize our platform to suit your business needs and requirements.
What’s the difference between call and user based?
Call based plans are designed around the number of simultaneous calls. For example on a 8 simultaneous call plan you can have 50 phones, as long as only 8 people need to use the phone the same time.
User based plans are designed on a user level ,where each person who needs an extension (be it physical phone or app) is counted separately.
Plan Discounts
Depending on volume of concurrent calls (for calls based plans) or number of users the monthly rate may include volume discounts.
Other Hardware
Purchasing phones yourself or from us is also an options, as long as they are compatible with the system.
